2630 W. Townley Avenue
Phoenix, Az 85021
Phone: 602-944-4483
Fax: 602-997-9873
Stay Calm! Most accidental spots and spills on your upholstery
or carpet can be resolved with no permanent damage to the fibers. More serious damage usually results from
overreacting. Follow the advice below for immediate cleanup, and give us a call to walk you through other
necessary spot cleaning steps.
Some upholstery and carpet fibers stain more easily than others. A stain is when a colored substance permanently
binds to a textile. It is possible certain spills can permanently stain some textiles. If a spill is going
to stain, it occurs almost instantly. Before you have a chance to find a towel, the damage is already done.
Carefully remove as much of the spilled substance as possible. If there is a residue or discoloration, waiting
24 hours to complete the spot cleaning procedure will normally be OK.
Liquid Spill
Often spills will bead up or stay on the outside of the yarns. Slowly place an absorbent towel on top of the
spill. Many times the liquid will be more attracted to the towel than the textile it was spilled on. Avoid
pushing a substance on the surface deeper into the fiber. The magic word is blot. Aggressive rubbing can permanently
distort some textile fibers.
*Do not rinse upholstery with water unless the there is a consumer spot cleaning label on the upholstered
piece which states it is safe to use water. ( W or SW means safe with water.)
If the spill occurs on carpet, it is usually safe to carefully use water to rinse the residue from the fibers.
Blot with an absorbent towel to remove the rinsing water.
Semi-liquid Spill
Spills that have more substance such as foods need to be carefully scooped up first. The goal is to avoid
forcing the spill deeper into the fibers. Carefully blot with an absorbent towel and then rinse with water
if safe.
Dry spill
Carefully scoop up excess trying to avoid working the substance deeper into fibers. Carefully dry vacuum surface
spill and then gently move fibers to clean any of the spill that settled deeper into the textile.
Please call us if you need our help or have any questions!
We will gladly walk you through any necessary procedures that you can do yourself. There are times and situations
when it is more appropriate for a trained professional to perform certain delicate procedures. We will be
glad to assist you in those cases.
602-944-4483